Most of the documents described in the online catalogue can be seen on demand in the Norfolk Record Office searchroom, either by requesting the original document or by consulting a microfilm or other facsimile copy of it. Two categories of document, however, cannot be made accessible in the searchroom.
Some documents are described as 'unfit for production', which means that access to them has been restricted until conservation work is carried out in order to prevent the loss of information from continued handling. Check the PhysicalDescription field in each catalogue entry for more details. Some may be available on microfilm or microfiche. Check the Copies field, if displayed, for more information.
A small number of records in the catalogue are closed to public access for a defined period because they include sensitive personal data or confidential information. In these instances, the Record Office has given an explicit assurance to the depositor of the records that they will be closed to public access for the specified period. Closed records are identified in the AccessStatus field, and the period of closure is also given in the catalogue entry in the AccessConditions field.
You can make a request for information which may be in a closed record under the Freedom of Information Act, 2000, or the Environmental Information Regulations, 2004. For more information about making a request, see the Norfolk County Council website. Making a request does not guarantee access to the information you ask for, as there may be a valid exemption from disclosure under the Freedom of Information Act.
